The Impact of Virtual Mirroring on Customer Satisfaction
15 Febbraio 2017. Categoria: Gold
Gloor, P. A., Fronzetti Colladon, A., Giacomelli, G., Saran, T., & Grippa, F. (2017). The Impact of Virtual Mirroring on Customer Satisfaction. Journal of Business Research, 75, 67-76. http://doi.org/10.1016/j.jbusres.2017.02.010